A name is important to a person, but is insignificant to me, with regard to a business. So, even though the recent change of Garner Ale House to CHARACTERS QUARTERS is not one I'd go with and to me, not marketable, they've really invested in it, with bottle covers, tee shirts and hats with the new logo on it.
Acquiring Tony Stone for their Tuesday and Friday night karaoke host was a plus. At first, the atmosphere there was pretty cold, the wait staff appearing to wish that customers would go home, rather than see the increase in tips they represent.
I haven't had any food there that wasn't really good and now the staff seems to "get it" with regard to at least LOOKING and ACTING like a patron is welcome. That goes a long way to building a loyal clientele, ie, regulars.
I am coming closer and closer to falling into that category.
Another place I will always love, is struggling with some issues. All I can do is give my input and hope they make good decisions. Some recent trial nights have been less than desirable. I speak of Locked & Loaded that is what it is, not because of one person or group of people. L&L has a rich tradition to build upon and to carry on. Sunday afternoons are always pleasant experience at L&L. I miss the days when I could go there for lunch, because they have great daily specials. I have recommended some great karaoke hosts to them, one of which, bailed out for some unknown reason.
Honestly, karaoke has suffered at both places, despite bravado by both, as far as attendance goes. It is what it is...a work in progress. Glad it is not my decision alone as to what to eventually do!
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